Technical Writer (m/f/x)

Client Success
Permanent Employee
Dock Financial GmbH

In short

In short

Here’s the chance for a talented and hungry gun with the experience in Technical Writing. We need documentation that is simple and as free of interpretation as possible for our customers and partners. 

Sounds interesting? Keep on reading!

Let’s face it, with all the technical and regulatory complexities and legacy technology global banking simply is broken.

Aiming to build the most comprehensive and flexible Banking-as-a-Service platform out there, we are on a mission to fix this and remove the barriers – and provide our partners with a seamless experience when prototyping and building financial products and services in just a few weeks, or even days, instead of months to years. Launching a banking product, embedding and scaling financial use-cases will never have been easier and faster, and that’s what we are fully committed to.

So, what’s that… are we a startup and starting from scratch? Yes. And no. We are a well funded licensed e-money institution and principal member of Mastercard with offices in Luxembourg and Munich with a staff of ca. 120, and rapidly growing. We have been running a successful consumer card product for the last 6 years and built a significant B2B portfolio around corporate spend management, payouts and emergency payments.

Following our new mission we have brought together some of the brightest minds in fintech and now are building a new modular ecosystem upon the running business and experience we have. Quite a luxurious situation for a startup we’d say – and one that absolutely excites us!

Capturing the momentum, we also strive to become even more customer-centric, an environmentally friendly company and a must go-to-employer. Our international team is growing rapidly, all united in a dynamic culture with a common purpose: to deliver maximum value and the best experience to our customers.

If you are still reading this, have significant experience and a proven track record in building strong relationships with our prospects and clients, finding solutions with our internal stakeholders, you are very welcome.

Your job? You will…

  • plan, create, and maintain API documentation for internal or external engineering audiences. 
  • collaborate with Product Management, Solution Engineering, and Technical Support to understand user needs and documentation requirements.
  • work closely with development teams to get a clear understanding of how our API works
  • provide support to the Design/Development/Product team with UX texts

What skills and traits you need?

  • Experience in creating engaging technical (API) documentation
  • Ability to look at a document through the eyes of a technical and non-technical reader
  • You are a self-learner and you like to test things for yourself and with our QA department
  • Ability to create clear diagrams of process flows and technical infrastructure (knowledge of diagram generators  is a plus)
  • Ideally, you have some experience with the DOCS-AS-CODE approach and some degree of technical skills such as using GitLab
  • Your proficiency level in English is high – with additional languages being a plus, especially fluent German

What can you expect from us?

  • A workplace with real impact and growth possibilities where we will set big goals together – and exceed them
  • A competitive compensation and benefits package in a compelling and rewarding work environment with 30 days of paid vacation
  • Talented, committed and supportive teams of diverse experts, all united in a dynamic culture with a common purpose: to deliver maximum value and the best experience to our customers
  • The option to work remotely regularly in accordance with company policies
  • An office in the heart of Munich, which we believe to be one of the world's greatest cities!