KYC / KYB Onboarding Manager (m/f/x)

Client Success & Operations
Permanent Employee
Dock Financial GmbH

In short

Reporting to the Team Lead of Onboarding, you will be part of an international team based in Munich and Luxembourg whose mission is to ensure that Dock Financial establishes successful partnerships with Customers.

Sounds interesting? Keep on reading!

Let’s face it, with all the technical and regulatory complexities and legacy technology global banking simply is broken.

Aiming to build the most comprehensive and flexible Banking-as-a-Service platform out there, we are on a mission to fix this and remove the barriers – and provide our partners with a seamless experience when prototyping and building financial products and services in just a few weeks, or even days, instead of months to years. Launching a banking product, embedding and scaling financial use-cases will never have been easier and faster, and that’s what we are fully committed to.

So, what’s that… are we a startup and starting from scratch? Yes. And no. We are a well funded licensed e-money institution and principal member of Mastercard with offices in Luxembourg and Munich with a staff of ca. 120, and rapidly growing. We have been running a successful consumer card product for the last 6 years and built a significant B2B portfolio around corporate spend management, payouts and emergency payments.

Following our new mission we have brought together some of the brightest minds in fintech and now are building a new modular ecosystem upon the running business and experience we have. Quite a luxurious situation for a startup we’d say – and one that absolutely excites us!

Capturing the momentum, we also strive to become even more customer-centric, an environmentally friendly company and a must go-to-employer. Our international team is growing rapidly, all united in a dynamic culture with a common purpose: to deliver maximum value and the best experience to our customers.

Your job? You will…

  • ensure a successful B2B partner acceptance process;

  • ensure the continued progression and review of partners' information/documentation (Ongoing Due Diligence);

  • establish and follow-up on the list of requirements in regards to the KYC and KYB requirements in line with the legal obligations and internal procedures;

  • assist in implementation of continuous improvement processes for KYC and Ongoing Due Diligence;

  • be at a key stage in the partner relationship, working hand-in-hand with Onboarding and Account Management to ensure the success of the partnership;

  • B2C checks on identity documents in random samples and in the event of anomalies

  • ensure that Onboarding and Ongoing Due Diligence are aligned with the AML Policy and Company’s risk appetite; provide continuous improvement of our onboarding and reporting capabilities and procedures to anticipate and remediate risks;

  • have the opportunity to learn about all key areas of our business as you will communicate and cooperate with cross functional departments to ensure effective handling of Onboarding and Compliance issues.

What skills and traits you need?

  • Apprenticeship in Banking or an equivalent area, and/or University degree in Law/Finance/Economics or an equivalent area;

  • 2 to 3 years of experience with KYC / KYB processes in E-Money Institutions, Banking or similar;

  • Knowledge of Luxembourg regulatory requirements is an advantage, but not a mandatory requirement;

  • Problem solver, independent and proactive way of working;

  • Excellent verbal and written skills both in English and German.

What can you expect from us?

  • A workplace with real impact and growth possibilities where we will set big goals together – and exceed them;
  • A competitive compensation and benefits package in a compelling and rewarding work environment with 30 days of paid vacation;
  • Talented, committed and supportive teams of diverse experts, all united in a dynamic culture with a common purpose: to deliver maximum value and the best experience to our customers;
  • The option to work remotely regularly in accordance with company policies;
  • An office in the heart of Munich, which we believe to be one of the world's greatest cities!